Help

Register
- Free Trial
- Subscription
Login
Client
Go to Dashboard
- Dashboard Contents
Event
Priorities
Modify Carer's Profile
Download iCal
Unregister
Contact Memory Angel

Free Trial

All new users need to register on the Memory Angel website. On the home page of Memory Angel website, click on Register.

Enter Email address and Password. null

Enter Name.

Enter your Cell phone number.

Enter your Registration Code, if provided.
Note: The email address and cell phone number must be unique. No two users can have the same cell phone number.

If you want a free trial, click on Free Trial button.
Note: Free trial lasts for one month and in this offer, the carer can look after one person only.

We will send an email confirming registration and trial commencement date.

Subscription

Click on Subscribe Now.

Select one of the two payment options; Annual ($300) and Monthly ($30).

Enter Credit Card Account Number, Credit Card Verification Number, Name on Card, Card Expiry.
Note: Credit Card Verification Number (CCV) is the three-digit number at the backside of the card.

Click Submit

When your payment has been processed, we will email you registration confirmation. The start and end date of subscription will be mentioned in the email.
Note: The standard subscription allows you to look after two people at a time. If you would like to care for more people on Memory Angel then you will be prompted to authorise an increased subscription payment.

On the home screen, click Login.

Enter your Email address and Password.

Select Login.

Create client

When you log in the first time, you are will be asked to enter the details of the peron that you are caring for.

Enter the name of the person.

Time Zone is set by default to Auckland, Wellington. If the person is located in a different country, select the time zone from the drop down list.

The read out reminder option box is selected by default. This will enable the reminders to be read out loud by the person's phone.
Note: If you don't wish the reminders be read out loud then de-select the option box.

Edit client client

In the dashboard, select Edit next to the person's name.

You will be directed to the Modify Person Details page. Here, you are able to change the person's name, time zone and reminder options.

After making the required changes, select Save.

Delete client

In the Modify Person Details page, select Delete Person at the bottom of the page.

A pop-up will be displayed, 'Are you sure you want to delete this person'. Select OK.

Dashboard Contents

When you login and select the person's name, you will be directed to the person's individual calendar.

In the calendar, opposite the person's name, there are three options: Month View, Download iCal and Dashboard

List of Events: All the past events can be viewed here. There are options to view events in the last 24 hours and in the last 7 days. This section also shows whether the events were acknowledged or not and how long it took for the person to acknowledge the reminder.

Upcoming Events: All future events are displayed here.

Last Location: The last location of the person is displayed here. This function uses the GPS and network location system on the person's phone.

Create an Event

In the Dashboard, under Upcoming Events, click on Add Event.

Create a New Event page will open.

Enter the title of the event. The title of the event will be displayed on the dashboard under Upcoming Events and List of Events.

Enter the event description. The event description will be displayed on the person's phone and read out loud at the scheduled time.

Select event priority. There are three default priorities set in the Memory Angel system; Priority 1, Priority 2 and Priority 3. The event priority defines how long reminders are dispalyed for, how many reminders will be displayed and how you will be notified if a reminder is not acknowledged.
Note: By default, all new events have a Priority 1.

Select a date for the event. Today's date will be the default. To change the date, click inside the box displaying the current date. This will open up a calendar from which you can choose the date.

Choose the event time. Click inside the box currently displaying the time and a table displaying hours and minutes will open. Select the time you would like the reminder to be displayed at by clicking the + and - signs on the right hand side of Hour and Minute. select Close when finished. The time box will now display the time set for the event.

Alternate method

On the Dashboard, click on Display Calender.

In the calendar, select the Add Event button next to the day you want to set reminders for.

Create a New Event page will open up. Enter the details of the event as explained above.

Edit Event

On the Dashboard, under Upcoming Events, select Edit next to the event that you would like to edit.

The Edit Event page will be displayed.

Priorities

There are three default priorities in the Memory Angel website. The priorities help you to modify the duration of the reminder display, the number of reminders to be displayed and the type of notification you will recieve when reminders are not acknowledged.

The three default event priorities: 1, 2 and 3

Priority Display Reminder Reminder Delay No. of Reminders Notification to Carer
Priority 1 45 seconds 1 minute(s) 3 Text message
Priority 2 30 seconds 3 minute(s) 2 Email
Priority 3 20 seconds 5 minute(s) 1 Dashboard

Edit Priority

On the dashboard, select Edit next to the persons's name.

This opens the Modify Person Details page. At the bottom of the page, select Edit Priorities. The priority details will be displayed. To edit any priority, select Edit next to the priority you wish to modify.

Display reminder is the duration the reminder is diplayed on the smartphone. Reminder Delay is the time between displaying reminders for the same event. Number of Reminders is the number of reminders to display for an event. Notification is the type of notification you would like to recieve when an eventis not acknowledged.

Select Save when you have finished your changes.

Add new Priority

on the Edit Event Priority page, select Add New Priority.

Enter the priority details - Display Reminder, Reminder Delay, Number of reminders and Notification.

Select Save.

Delete Priority

On the Edit Event Priority page, select Delete to the right of the priority you wish to delete.

A pop-up is displayed asking, 'Are you sure you want to delete this priority?'. Select OK

Modify Carer's Profile

On the dashboard, select Profile.

You are directed to the Edit your Profile page. Here you can change your email address, password, name and cell phone number.

Download iCal

Download iCal button is present on the dashboard as well as calendar. This option enables you to download all the events in a format that you can open in Microsoft Outlook, Apple iCal and other calendar programs.

Select Download iCal on the dashboard or calendar. The iCal file will be downloaded.

At the bottom of the screen, click on the download link. The calendar will open up in Microsoft Outlook, Apple iCal or your default calendar program.

Unregister

On the Edit Profile page, select Deactivate Account.

A message will be displayed on the screen asking, 'Are you sure you want to cancel your Memory Angel carer registration?'. Select Yes.

Contact Memory Angel

In case you have any queries, please contact us via email at support@memoryangel.com.

250814